Manhattan

Manhattan appliances live in small spaces, which changes the job. Under-counter refrigerators, 24-inch washers, condenser dryers, and slim dishwashers all have their own failure patterns, and pulling them out without marking a floor or a cabinet is half the work.

We're used to buildings with rules: service elevators, certificate-of-insurance requests, and windows that limit when work can happen. Tell us the building when you book and we'll sort the access side before the visit rather than on your doorstep.

Window and through-the-wall air conditioners are a big part of our Manhattan summer: units icing over, dripping inside instead of outside, or tripping a breaker every time the compressor kicks in.